Privacy and Policy

This privacy policy refers to personal data processing while using our website. There is no registration required to access and navigate on www.mnmur.com . Nonetheless, it is necessary to enter the correct data at the time of the purchase; in this case the client will be asked to enter information strictly required to the purchasing and the delivery of the product. The client’s data will never be sold to third parties. 

Who obtains the user’s personal data

According to the General Regulation on Data Protection, the Mnmur company with registered office in Via G. Baretti 29, 10125 Turin, E-Mail: info@mnmur.com is responsible for processing the data provided on our website. The person in charge of personal data processing is the legal person who, alone or together with others, determines the purposes and tools of the processing of personal data. 

Why do we obtain personal data 

When the user accesses our website, we collect the technically necessary data for viewing the site itself, namely: which page was visited, the date and time at the time of access, the size of the data sent in Bytes, source / reference from which the user has reached the site, browser used, operating system used, IP address used (eventually in anonymized mode) 

The processing takes place in conformity with art. 6 com. 1 letter f of the GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The transfer or any other use of the data is excluded. However, should concrete indications of illegal use emerge, we reserve the right to check the server log files at a later time. 

How will we use the user’s personal data 

If the user contacts us, we collect his/her personal data. This data is stored and used exclusively to respond to user requests, to contact him/her and for technical administration related operations. Legal basis for data processing is our legitimate interest in responding to user requests.  

Personal data may also be collected and processed if the user provides them for the purpose of executing a contract or opening a customer account. The user's personal data collected are indicated in the respective data entry forms. You can cancel your customer account at any time by sending a message to the address of the manager indicated above. The data provided by the user is stored and used for the execution of the contract.

After the complete execution of the contract or upon the cancellation of your customer account, the user's data will be blocked due to the retention terms provided for by tax and commercial law provisions and, once these terms have elapsed, deleted unless the user has not expressly consented to their further use or we have expressly reserved a further use of the data permitted by law, of which the user is adequately informed below.

Promotional E-Mails 

If the user decides to subscribe to our electronic newsletter, he/she will regularly receive information about our offers. The only mandatory data for the purposes related to sending the newsletter is the user's e-mail address.The user can unsubscribe from the newsletter at any time by clicking on the appropriate link in the newsletter itself or by sending a request to the manager specified at the beginning of this privacy policy form.

 

Usubscribing from the newsletter service also implies the immediate cancellation of the user's e-mail address from our newsletter provider's system, unless the user has expressly consented to further use of their data or we have reserved further use of the data permitted by law, of which the user is informed in this statement.

Data processing for order management

For the management of orders, we collaborate with one or more suppliers, listed below, from which we receive full or partial support in the execution of the contracts. Certain personal data will be transmitted to these suppliers as required by the information below.

The personal data we collect will be sent to the transport company in charge of delivery. The user's name and delivery address are forwarded to one of our shipping partners selected exclusively for the purpose of being able to deliver the ordered products, in accordance with art. 6 com. 1 letter b of the GRDP.

Payment information is used to accept payments and make refunds. For information related to payment systems: https://www.mnmur.com/pages/pagamento-e-spedizione.

Marketing on-line

This website uses the online advertising program "Google AdWords" and conversion tracking in the context of Google AdWords. We use the Google Adwords offer to attract the user's attention, through advertising inserts, from external web pages to our interesting offers. Campaign data allow us to detect the success rate of individual advertising initiatives. In this way, we pursue the aim of showing you advertisements of interest to you, to make our website more interesting and to obtain a fair calculation of advertising costs.

The conversion tracking cookie is installed when the user clicks on an AdWords ad placed by Google. Cookies are small text files that are saved on the user's computer. These cookies lose their effectiveness after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, Google and we can recognize that he has clicked on an advertisement and has been redirected to this page. Each Google AdWords customer receives a different cookie. 

Cookies cannot therefore be traced using an AdWords customer's website. The information collected with the conversion cookies is used to prepare conversion statistics for AdWords customers who have opted for conversion tracking. Customers can find out the total number of users who clicked on their advertisement and have been redirected to a page with a conversion tracking tag, but they do not receive information that allows them to personally identify users.

If the user does not wish to participate in the monitoring, he can oppose its use simply by deactivating the cookie for the monitoring of conversions through his Internet browser under the item User settings. This way it won't be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in the insertion of targeted advertising in accordance with art. 6 com. 1 letter f of the GDPR.

Google LLC, based in the USA, has certified its adherence to the privacy protection principles established in the EU-US "Privacy Shield" agreement, which guarantees a level of protection of personal data in compliance with current European regulations.

Further information on Google's privacy protection provisions can be found at: https://policies.google.com/privacy?gl=it&hl=it 

The user can permanently disable cookies for advertising purposes by preventing their installation with a specific software setting in their browser or by downloading and installing the browser plugin available at the following link:

https://support.google.com/ads/answer/7395996 

If cookies are disabled, the user may not be able to fully use all the functions of the site.


Rights of the interested party

With regard to the processing of your personal data, the current legislation on data protection places certain procedures in the person in charge of the procedure that guarantee full rights to the interested party (access and intervention rights) of which we inform below:

  • right of access (art. 15 GDPR);
  • right of rectification (art. 16 GDPR);
  • right to cancellation (art. 17 GDPR);
  • right to limit the processing (art.18 GDPR);
  • right of notification (art. 19 GDPR);
  • right to data portability (art. 20 GDPR);
  • right to revoke the consent given (art. 7 par. 3 GDPR);
  • right of complaint (art.77 GDPR).


If you want to exercise your rights, if you have complaints or questions, contact us at info@mnmur.com 


Retention of personal information

We keep your personal information as long as your account exists or for the period necessary to provide the services.